When Should I Use the PAB?

You should use the PAB any time you receive an email that is suspicious or a potential phishing attack.

You shouldn’t report spam or marketing emails with the PAB. Instead, you can delete these emails from your inbox. If you would like to stop receiving email from the sender or sender’s domain, you can also add the sender or sender's domain to your block list.

Important:The steps for adding a sender to your block list will vary based on your email client. If you have questions, contact your supervisor or IT security team.

How Do I Use the PAB?

Once your organization has installed the PAB for Outlook, you should see the PAB in your inbox. Depending on your version of Outlook, the PAB displays as a button in the app launcher or a button at the top of your Outlook client.

Important:When you report an email with the PAB, the email will be forwarded to your IT security team and deleted from your inbox. If you reported the email by mistake, you can recover the email from your Trash folder or your Deleted Items.

Reporting Emails with the PAB Icon

To report an email with the PAB icon at the top of your Outlook client, follow the steps below:

  1. Open your Outlook client.
  2. Select or open the email that you would like to report.
  3. Click the Phish Alert button at the top-right corner of the page.
  4. In the pop-up window that opens, click Yes to report the email. If you decide not to report the email, you can click the No button.