Hebrew Union College

Overview

If you access Citrix applications through a web browser, no software installation is required.

If you use the Citrix Workspace application installed on your computer, keep it updated to ensure reliable access to HUC resources.

Option 1: Using Citrix in a Web Browser

You do not need to install any software if you:

1. Open Citrix through the HUC Citrix website jsp.huc.edu with no ad blockers
2. Launch your applications directly from the browser.

No action is required.

Option 2: Update an Existing Citrix Workspace Installation

Windows

1. Locate the Citrix Workspace icon in the system tray near the clock.
2. Right-click the icon.
3. Select Advanced Preferences.
4. Select Check for Updates.
5. Follow the on-screen prompts.
6. Restart your computer if requested.

Mac

1. Open Citrix Workspace.
2. From the menu bar select Citrix Workspace.
3. Choose Check for Updates (if available).
4. Install any available update.
5. Restart the Mac if prompted.

Option 3: Install Citrix Workspace on a New Computer

Windows

1. Download the latest Citrix Workspace installer from the official Citrix website.
   https://www.citrix.com/downloads/
2. Run the installer.
3. Accept the defaults during installation.
4. Sign in with your HUC credentials when prompted.
5. Launch your assigned applications.

Mac

1. Download the macOS version of Citrix Workspace from the official Citrix website.
   https://www.citrix.com/downloads/
2. Open the downloaded .dmg file.
3. Drag Citrix Workspace into the Applications folder.
4. Open Citrix Workspace.
5. Sign in with your HUC credentials.
6. Launch your assigned applications.

Troubleshooting

The "Check for Updates" option is missing

Your installed version may be too old or managed differently.

Citrix won't launch applications

Try the following:

1. Close Citrix Workspace completely.
2. Reopen the application.
3. Restart your computer.
4. Try launching through the web browser.

Installation fails

Download a new copy of the installer and try again.