Hebrew Union College

All things MAC 5

• If you cannot share your screen in Teams on a MAC
• Apple Mail does not work
• How to clear your cache and cookies on a MAC
• Hold for Authentication
• Enable Screen Sharing in Teams - MAC Catalina

Remote Desktop 3

• Remote Desktop - Password Change
• New Remote Desktop
• Remote Desktop - Setup

Password Management 6

• How to recover your password - Microsoft Azure / Entra method
• Link to Reset Password
• Password Policy Rules in Detail
• THE ABILITY TO CHANGE YOUR PASSWORD REMOTELY AT HUC
• Use multiple Office 365 accounts at the same time

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MFA 9

• Enable SMS
• Setup MFA - 2 Pass Authentication
• Create and delete app passwords using the Office 365 portal
• SETUP MFA
• MFA and IOS iPhone Issues

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ZOOM Room FAQ 2

• LIVE TRANSCRIPTION with ZOOM ROOMS
• Zoom Rooms Guide

Canvas 12

• New student welcome to Canva
• New and Changed Accounts
• Canvas Help and 24/7 Support - Need Help with Canvas?
• Canvas Login Problems
• Course Is Missing

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Email 12

• Rebuild Outlook Cache for Email
• Dynamic Distribution Group - DL-National
• How to use Scheduling accident
• Unsubscribed from Mailchimp our list server
• How to send a FAX via email

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Vonage / Teams 1

• Teams - Delegate Feature - Using Microsoft PowerShell

Microsoft Defender 3

• admin consent request for 3rd party Application
• Enroll device in Microsoft Defender / Intune method
• Enroll device in Microsoft Defender for Endpoint / Intune method

Lenovo 3

• Lenovo Laptop Battery problems
• Computer does not start
• Mouse does not work